Privacy Policy
Privacy Policy
Updated at Sept. 01, 2023
Natividad Coffee Roasters (“we,””our,”or”us”) is committed to protecting your privacy. This privacy Policy explains how your personal information is collected, used, and disclosed by Natividad Coffee Roasters .
This Privacy Policy applies to our website, https://natividadcoffee.com/, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Services.
Definitions and Terms:
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: When this policy mentions “Company,” we,” “us,” or “our,” it refers to Natividad Coffee Roasters located at Marcos highway Brgy. Sampaloc, Tanay Rizal, Philippines that is responsible for your information under this Privacy Policy.
- Country: Where Natividad Coffee Roasters or the owners/founders of Natividad Coffee Roasters are based in the Philippines.
- Customer: Refers to the company, organization or person that signs up to use the Natividad Coffee Roasters to manage the relationships with your consumers or service users.
- Device: Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Natividad Coffee Roasters and use the services.
- IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
- Personnel: Refers to those individuals who are employed by Natividad Coffee Roasters or are under contract to perform a service on behalf of one of the parties.
- Personal Data: Any information that directly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.
- Service: Refers to the service provided by Natividad Coffee Roasters as described in the relative terms ( if available ) and on this platform.
- Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide content or whose products or services we think may interest you.
- Website: Natividad Coffee Roasters, which can be accessed via this URL: https://natividadcoffee.com/,
- You: A person or entity that is registered with Natividad Coffee Roasters to use the Services.
What Information Do We Collect?
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Billing Addresses
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience ( your information helps us to better respond to your individual needs)
- To improve our service ( we continually strive to improve our service offerings based on the information and feedback we receive from you)
- To improve customer service ( your information helps us to more effectively respond to your customer service requests and support needs )
- To process transactions
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
When do we use customer information from third parties?
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process ( including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.
Where and when is information collected from customers and end users?
We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on our service, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Could My Information Be Transferred To Other Countries?
We are incorporated in Philippines. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, an may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the transfer border transfer and hosting of such information.
Is the information collected through our service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security system are foolproof, including encryption systems. In addition, people can commit intentional crimes, make or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Can I update or correct my information?
How Do We Protect Your Information?
We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical or managerial safeguards.
Governing Law
The laws of the Philippines, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.
Your Consent
By using our service, registering an account, or making purchase, you consent to this Privacy Policy.
Individual Data Subject’s Rights – Data Access, Profitability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA-compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customer’s data. Our customer support team is here you answer any questions you might have about working with the API.
Contact Us
Don’t hesitate to contact us if you have any questions.
- Via Email: kape@natividadcoffee.com
